Store Policies


Returns Policy

Unwashed and unworn item may be returned in its original packaging, in resaleable condition, within 30 days with a receipt.  (All diaper sprayer, disposable inserts package, detergents, CD friendly ointment must be unopened.)   Item must be free of smoke odor and pet hair.    That includes aplix/velcro - there must be no hair or lints in the aplix.   No return on product without packaging. 

Returns will be refunded minus actual shipping cost.   If you received free shipping, when the return results in remaining order (which you keep) falls below $49, the actual cost of shipping of the returned product(s) will be deducted from the refund. 

ONCE SHIPPING LABEL IS CREATED - it's considered "shipped" when it comes to refunds.   Order cancellation after shipping label created, even though not in the hands of USPS yet, will result in a deduction of shipping paid from your refund.  

In bulk orders, pricing will be adjusted when calculating refunds.  I.E., 3 packs purchased at 55 cents off each, if one is returned, the price for the two you keep will be adjusted to original price and calculated as such.

CLEARANCE items are FINAL SALE.   Return requests will not be honored.

When trying out your new diapers, wash and use only one of that brand/type before washing the rest.  That way, you won't be stuck with that kind of diaper that may not be working out for you as I cannot accept washed or worn diapers.

Shipping

When PayPal is utilizied for payment, it is used for shipping most orders.   When ordering to be shipped to a different address other than your own, you must enter the SHIP TO full address *IN* PayPal.   This is for your protection as well as my protection.   Orders received with a different ship-to address will be refunded and instructed to re-pay with correct ship-to address in PayPal.

Free shipping on minium orders $49 to USA/APO/FPO addresses.   Most economical shipping method will be used which will vary from 3 days to at least a week.  If you would like your products sooner, please upgrade to paid shipping of your choice.

Note shipping to Canada will be First Class International and there is NO TRACKING into Canada.   We are not responsible for what happen to the package once it leaves our doorstep into the hands of USPS.   Same true for all other countries utilizing First Class International.  Contact Audrey if you wish to purchase insurance for shipping your order (this will require upgraded shipping and dependent on country per USPS.)

Coupon Code

Please sign up for our newsletter (look to the left "Our Newsletter") and "like" us on Facebook in order to be notified of any specials or coupons.   Check "Current Promotions" tab on the website for any specials.  Note due to manufacturer policy, Smartbottoms, Funky Fluff, and GroVia are excluded with the exception of sales they run likewise.
 

Locals

I have local pick-up option at check out.   My house is located in the area off Hwy 34/20th Street and 83rd Avenue.  Please utilize my on-line appointment scheduler to arrange a time frame for you to come pick up your order (use the BOOK NOW icon on the home page (you will be given an address then.)  

It is strongly encouraged that you come to the Cloth Diaper workshop if you're not sure which type/brand of diapers to check out.   There are over 100 different products and it is hard to go through each one on a "consult."   Please do your research/shopping from the source you plan to make your purchase from.
 

Thank you for shopping at My Blossom Bottom!

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